Privacy Policy

Last Updated: October 21st, 2013

Please read carefully this Privacy Policy before using our Services

This is the Privacy Policy of Express Waybill websites ("ExpressWaybill.com", "xWaybill.com", "xDriverApp.com", "TruckLoads.online", "xFleetPro.com" hereafter called "Sites") operated by LOGINET SOLUTIONS INC and our affiliates and subsidiaries. The privacy policy describes the information that we collect from you as part of the normal operation of our Sites, and how we use and disclose this information.

Acceptance of the Privacy Policy

By accepting the Privacy Policy on the registration forms or by visiting and using the Sites, you expressly consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and is subject to our Terms of Service.

What information do we collect?

In general, you can browse the Sites without telling us who you are or revealing any personal information about yourself. Once you become a "User" by filling up and submitting the registration forms, we require you to provide various contact and identity information, billing information, and other personal information. The types of personal information collected during the usage of our services are: your full name, business physical address, email address, phone numbers, credit/debit card information for billing purpose.

LOGINET SOLUTIONS INC will have access to third party personal information provided by you as part of using the Sites such as contacts in your account. This information may include third party names, email addresses, phone numbers and physical addresses and will be used only for servicing your requirements and needs as expressed by you. We do not share this third party personal information with anyone for promotional purposes, nor do we utilize it for any purposes not expressly consented by you. When you refer your friends to the Sites, we request their email address and full name to facilitate their registration and paying your commissions.

How we use your information?

We use your personal information and any other information we obtain from your current and past activities on the Sites, to:
- provide you with the best services possible offered through the Sites
- resolve service and / or billing disputes or troubleshoot problems
- billing you any amounts due
- inform you about online and offline offers, products, services, events and updates (we do not spam our users, you can unsubscribe to any of our emails offered through MailChimp ®)
- customize your user experience and measure your interest in our products and services
- analyze Sites usage, in order to improve Sites’ content and layout and / or products offered
- detect and protect us against error, fraud and other criminal activity

Contents of your User account

We store and maintain files, documents, to-do lists, emails and other data stored in your user account at our facilities in Canada. In order to prevent loss of data due to errors or system failures, we also keep backup copies of data including the contents of your user account. Hence your files and data may remain on our servers even after deletion or termination of your user account. In such cases, we assure you that the contents of your user account will not be disclosed to anyone and will not be accessible even to employees of LOGINET SOLUTIONS INC except in circumstances specifically mentioned in this Privacy Policy Statement and Terms of Service. We also do not process the contents of your user account for serving targeted advertisements, except for the suggestions of trucks and loads (using your location) on the Loadboard application.

In case of you choose to close your account we will remove your information from our marketing and billing systems but we cannot guarantee the deletion of all your personal information. Your personal information such as name, physical address, phone number or email address may still exist, after an account is closed, in other user accounts that you have done business with through the Sites.

Financial Information

In case of services requiring payment, we request credit card or other payment account information, which will be used solely for processing payments for services provided through Sites. Your financial information will not be stored by us except for the name and address of the card holder, the expiry date and the last four digits of the Credit Card number. Where it will be necessary for processing future payments, your financial information will be stored in our Stripe® account.

Visitor details, cookies and Javascript

We use the Internet Protocol (IP) address, browser type, browser language, referring URL, files accessed, errors generated, time zone, operating system and other visitor details collected in our log files / Google Analytics ® account to analyze the trends, manage the website, track visitor's movements and to improve the Sites. We use cookies and Javascript to enhance your experience. Cookies enable us to track usage patterns and deliver customized content to users. You must enable cookies and Javascript on your web browser to be able to use the Sites.

How secure is your information?

We adopt industry appropriate data collection, storage and processing practices and security measures, as well as physical security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Information, username, password, transaction information and data stored in your user account. Access to your name and email address is restricted to our employees who need to know such information in connection with providing our Services to you and are bound by confidentiality obligations.

LOGINET SOLUTIONS INC strives to protect your Personal Information. For security of transactions, we use the Secure Sockets Layer (SSL) protocol, which encrypts any information, such as credit card number and billing information, you send to us electronically. The encryption process protects your information, by scrambling it before it is sent to us from your computer. Once LOGINET SOLUTIONS INC receives your transmission, we make commercially reasonable efforts to ensure its security on our system. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, we cannot warrant the security of any information you transmit to us.

Please be aware that laws in various jurisdictions in which we operate may obligate us to disclose user information and the contents of your user account to the local law enforcement authorities under a legal process or an enforceable government request.

Notification of changes

Any changes to the Privacy Policy Statement will be posted here at www.ExpressWaybill.com/privacy-policy We will notify you by email (sent to the email address specified in your account) any major changes to our Privacy Policy prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. If you have any questions or concerns regarding this Privacy Policy Statement, please contact us at support at xwaybill dot com