Careers

Business Development Representative - SaaS Trucking (Remote)

We are seeking a highly qualified Business Development Representative with a strong background in selling software solutions and a deep understanding of the transportation industry. This is a 100% remote opportunity with flexible working hours, offering a competitive base salary and unlimited earning potential through commissions on license fees.

Responsibilities:

  • Effectively promote and sell SaaS solutions through cold-calling and prospecting
  • Build and maintain a robust sales pipeline to consistently close deals
  • Deliver compelling presentations to customers through online video meetings (Google Meet) or in-person visits
  • Provide exceptional follow-up to guide customers through the purchasing process
  • Offer product demo/training to customers' employees, both in-person and remotely (AnyDesk)
  • Identify customer needs and offer solutions that meet their requirements
  • Continuously improve performance based on customer feedback
  • Maintain accurate records of calls and sales, and note useful information in HubSpot CRM
  • Be recognized as an industry expert on product and solution offerings

Qualifications:

  • Proven track record of 2-3 years of success in B2B sales, with a focus on SaaS solutions (within 5 years)
  • Minimum of 1-2 years of experience in cold-calling and developing new business (within 5 years)
  • Proficiency in computer skills and the ability to quickly learn and utilize web-based and mobile apps
  • Ability to work independently and consistently achieve sales targets
  • Exceptional interpersonal, communication, and negotiation skills
  • Experience with remote-based product demonstrations is highly preferred
  • Strong written and oral communication skills with exceptional attention to detail
  • In-depth knowledge of the intermodal transportation business is a strong asset
  • An established professional network within the transportation industry is an asset
  • Fluency in a second language is a distinct advantage (Spanish, French, Punjabi, Hindi, Arabic, Chinese, Russian, Romanian, etc.)
  • Must possess a valid driver's license and vehicle (local travel may be required)
  • Must reside in the U.S. or Canada

Benefits:

  • Flexible working hours with the ability to set your own schedule (as long as you hit your sales quota and are available for important online meetings, you can choose your own hours)
  • 100% remote work opportunity (work from anywhere you like: from home, a cabin in the mountains, a hotel room in Vegas, or a sunny beach in Florida)
  • Competitive base salary of $40K - $60K, with unlimited earning potential through commissions on license fees
  • Opportunities for bonuses by exceeding monthly sales targets
  • Scalable sales process with high closing rates
  • Comprehensive training and access to a leads list

How to apply?

If you meet these qualifications and are passionate about sales and technology, send your resume to info [at] draymate.com

If you have a quick question, chat with us right now, right here.
If you enjoy the challenge of building a client base, this position is perfect for you!
Together, we make things happen!

Product Support Specialist - SaaS Trucking (Remote)

We are looking for proactive people, customer-service enthusiasts who are ready to work in a stress-free environment.

Responsibilities:

  • Fully understand the products and services of Loginet Solutions
  • Ensure timely technical support with existing customers using the ticket system, phone, or AnyDesk remote desktop software - our first-response time policy is 1 to 24 hours
  • Escalate and prioritize unresolved tickets, identify possible improvements, provide feedback, and propose solutions proactively
  • On-boarding new customers and handhold them throughout the process (1 or 2 days in-person support at customer's location may be required)
  • Provide customer's employees with product training (remotely or in-person) - 10-session software training program schedule provided
  • Develop and maintain a knowledge base of our products and solutions (writing product documentation and how-to articles in English, producing how-to videos with audio, if capable)
  • Follow-up calls every 2 to 3 weeks to identify the needs and issues of existing customers
  • Continuously improve through customer feedback
  • Keep records of calls, suggest improvements to the development department, and note useful information (customer feedback) in our Hubspot CRM
  • Be viewed by the customer as an industry expert on products and solutions offerings

Qualifications:

  • Minimum 2 years relevant work experience in the IT / Transport customer service field (mandatory within the last 5 years)
  • Experience utilizing remote-based software to provide technical support (mandatory within the last 5 years)
  • In-depth knowledge of the intermodal transportation business is a strong asset
  • Strong customer-centric and positive attitude
  • Well-organized with attention to details
  • Technologically savvy but also able to relate to our clients on a personal level
  • Basic understanding of web technologies (HTML, CSS, JS) and web mobile development (NodeJS, JavaScript, React / RN) - training provided
  • Excellent verbal and written communication skills
  • Speaking another language (Spanish, French, Punjabi, Hindu, Arabic, Chinese, Russian, Romanian, etc.) is considered an asset
  • Valid driver's license and vehicle required (some local traveling may be required)

Benefits:

  • flexible working hours (as long as you get your work done and are available for important online meetings, you can choose your own hours)
  • 100% remote position (work from anywhere you like: from home, a cabin in the mountains, a hotel room in Vegas, or a sunny beach in Florida)
  • Competitive compensation based on your experience and enthusiasm
  • 5% commission on new customers' successful onboarding
  • extra bonuses for identifying existing customer needs and problems
  • full training on our solutions

How to apply?

Please apply with your resume at info [at] draymate.com

Interested? Do you have a quick question? Chat with us right now.
If you are passionate about relationship building and enjoy the challenge of solving problems, then this position is made for you!
Together, we make things happen!